FAQ About The Furniture and Equipment

MARQUEES DIRECT

FAQs Furniture & Equipment

Are our marquees waterproof?
Yes. All of our marquees are made from the highest quality waterproof PVC. Water may enter your marquee from the ground if your drainage is not sufficient and you do not have wooden floor. Occasionally you may get a little condensation with wintery weather.

Are marquees suitable for winter events?
Absolutely. Marquees are suitable throughout the year, and when inquiring about a marquee with Marquees Direct we will always create a specification of marquee and equipment that suits the time of year.

During the winter months we would always advise that you hire one of our heaters to go with your marquee and in most cases hard wood flooring and carpet are more suited to ensure that your event is dry, comfortable and warm.

Are your marquees safe?
At Marquees Direct we only supply marquees of the highest quality that conform to all the necessary British and European Safety Standards. The manufacturer of all our standard marquees is a member of the Performance Textiles Association formally known as MUTA and certified ISO 9001 2000 by Lloyds Register Quality Assurance (LRQA). We are also a member of Muta.

For further information on health and safety, please click here.

What is the latest point I can hire a marquee?
We do take bookings right up to the week of the event although we recommend booking in advance as we get booked out for most of the year. The earlier you book the more flexible we can be with set up and take down days plus there is more favourable discounts.

At what stage would you come out for a site visit?
Most small events do not require a site visit however if the event venue has complications that cannot be resolved in our booking process or it is a larger more complex event then we would usually provide a site visit. All site visits would be at the earliest convenience after we receive all event and venue information.

What’s the difference between lined and unlined marquees?
Marquee lining provides a more luxurious finish to a marquee. Most suitable for formal and celebratory events such as weddings or private parties.

With unlined marquees, the PVC walls and marquee structure are fully visible, making them more suitable for functional or casual events

Can marquees be erected on uneven ground?
Marquees can be erected on uneven ground, however it is easier when marquees are erected on level ground. In some instances we will be able to erect a marquee on slightly uneven ground using ‘extension legs’. This technique will ensure that the marquee is erected level, but the ground will still be uneven underneath.

What is the distance between each leg around the outside of the marquee?
Our standard marquees are 3 meters (10ft) but we also have bays in 1.5 meters (5ft).

Do I need flooring in the marquee??
No, it is not essential that you have flooring within your marquee unless your marquee is likely to be held in bad weather conditions. If your ground does not have good drainage then we recommend wooden floor which is slightly raised. This will prevent puddles in the marquee.

Can I decorate the marquee myself?
Of course, the ability to decorate a marquee is one of the unique selling points for choosing a marquee over another venue. We welcome customers to decorate their marquees, however we request that decorations are not stapled or taped onto the marquee surface and that all decorations are removed prior to the day of take-down. Please advise the company what decorations you would like to use and we will advise how you can use them.

What size marquee do I need?
Please see our pricing page where it highlights the number of guest you can fit in each marquee or contact us for help. Generally a 3mx3m area will seat 8 to 10 guests or have up to 15 standing. Please note that our price guide does not account for dance floors, bars, staging or catering tables. Please take this into account when trying to decide which size is right for your event.

Are site visits chargable?
Site visits may be chargable subject to event criteria and needs. Any initial site visit charges will be credited to the customers account and can be used as part of the booking payment. Site visit charges are only refunded if a booking is made

Why is it important for the client to be there on day of install?
It is important for the client to be there to make sure everything is to there satisfaction, to have demonstration on using the equipment, to notify of any site issues or potential problems, to answer any questions about electrics or other services, to sign documents on completion and to make any outstanding payments.

Can the marquee be connected to the building?
Our marquees can serve as an ‘extension’ or awning to a building if the space is suitable. Covered walkways are also possible. We are never able to connect a marquee fully to a building but we will work to erect the marquee, as close to the building as possible so only a very small gap is visible. Please not that if there are gas flues or other extractors on the wall then we will have to move the marquee up to a meter away from the building.

Can marquees be opened in warm weather?
Yes. The walls of our marquees can be opened and secured quickly and easily. Please see our gallery section for some examples of open marquees.

Does my marquee have to have all the side on?
Generally we always leave all of the sides on the marquee so they can be opened and closed bearing in mind the weather and health & safety. There may be some exceptions made upon risk assessment on the day of the event. For example: The walls could be left off of all sides of the marquee if the weather conditions were fine. It would not be suitable to remove individual sides of the marquee as this could create a sail effect. We cannot guarantee removal of any walls before the day of the event.

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