Terms & Conditions
Definitions
THE COMPANY’ is Marquees Direct Ltd and/or their subcontractors or agents. ‘THE HIRER’ is the person hiring the equipment from the Company. ‘THE PERIOD OF HIRE’ means the time commencing with the arrival of the equipment onsite, and terminating when the equipment is removed by Marquees Direct. ‘A BOOKING’ is the contract entered into by the hirer and Marquees Direct Ltd.
General
These terms and conditions apply to all contracts entered into by Marquees Direct unless otherwise stated in Marquees Directs written quotation. Any offer of equipment is subject to stock being available on receipt of a deposit at time of booking.
Payment Terms
1) Quotes are provided on the basis that a booking is not confirmed until a deposit and a note accepting our Quote, and signed Terms and Conditions are received by way of a Booking Form.
2) A deposit of 25% of the total hire cost is payable on booking, the remainder is due in cleared funds the latest 7 working days before delivery / setup. If the event delivery/ set up date is between 14 and 30 working days of the booking date a deposit of 50% is required, then remainder is due in cleared funds the latest 7 working days before delivery/ setup. If the event delivery/ set up date is within 14 working days of booking date a deposit of 100% is required in cleared funds.
3) Marquees Direct invoices are for payment on receipt.
1. CONDITIONS
Unless stated in writing all orders are accepted subject to the Terms and Conditions of hiring stated below and the hirer by authorising or allowing work to proceed is deemed to have acknowledged this.
2. SITE
(a)The Hire charges are based on the assumption that the site is a flat level firm ground with easy access for motor transport, and that no drains, cables or other services are buried beneath the surface or otherwise concealed. The Hire charges do not include any making good or repairing of damage to the site.
(b) The Hirer is required to provide the contractor with either a plan showing the position in which the tents or equipment are to be erected or should have a representative on the site for that purpose. In the absence of both then the contractor having erected the tents or equipment where he thinks fit shall be deemed to have completed the contract.
(c)The Hirer should never presume that any of Company’s equipment will be attached or joined to any buildings within the site unless stated in the Company’s booking forms. Likewise the Hirer should never presume that any other equipment is included in the Hire other than what is stated in the Company’s booking forms.
(d) The Hirer is required to select a site that is not susceptible to bogginess or has poor drainage. Any flooding caused is the responsibility of the Hirer.
(e) The Hirer must ensure that any obstructions to the site are removed before Marquees Direct arrives. This includes plants, shrubs, trees, vehicles and other materials. Marquees Direct reserves the right to apply a discretionary surcharge if obstructions prevent work from commencing
(f) If on arrival to site the carry from point of parking to point of erection is found to be greater than 20m a surcharge may be applied.
(g) Appropriate provision of parking for the duration of setup and takedown must be supplied and all parking costs (if any), must be paid for by the customer in advance of Marquees Direct arriving on site.
3. HIRE CHARGES
The charges published in any of the Company’s printed matter are for the guidance of the Hirers in estimating costs only and do not constitute an offer.
4. VARIATIONS
The Company will use its best endeavours to supply the hirer with the equipment ordered but where this is not possible the company will notify the Hirer as soon as possible with any alterations to the design and specifications of the equipment and where alteration is fundamental the Hirer may terminate this contract and any deposit paid will be refunded.
5. PAYMENT
Payments must be made in accordance with the terms stated in the Company’s quotation. Should settlement not be made in cleared funds by 7 working days before delivery then interest will be charged at 4 % per annum above the base rate of the National Westminster Bank Plc.
6. LOSS OR DAMAGE
(a) The Hirer shall during the period of Hire be responsible for the maintenance and safe custody of the Company’s equipment from completion of erection until dismantling. (b) The Hirer must be satisfied with the equipment before use and should notify the Company of any miscounts, incorrect deliveries or unacceptable equipment before use.
7. INSURANCE
The insurance provided by the Company covers the equipment against: Theft, Vandalism, Fire and explosion, Storm and tempest.
8. EXCLUSIONS FROM INSURANCE
(a) Furniture
(b) Insurance excess – The insurance cover excludes the first £250 of any claim and this is payable by the Hirer.
(c) Cover only applies to equipment that is delivered by the Company and does not include any equipment provided by a sub-contractor, unless invoiced by the company.
(d) Disappearance, Unexplained or inventory shortage
(e) Consequential Loss
(f) Acts of fraud or dishonesty by any party to whom the property insured has been entrusted or hired.
(g) Any breach of the Company terms and conditions as herein stated will negate the insurance policy
(h) Failure to report the loss or damage arising from fire, theft or vandalism to the police immediately upon discovery and to the Company within 24 hours.
9. THE HIRERS RESPONSIBILITY
(a) The Hirer should not enter the equipment while the Company is erecting.
(b) The Hirer should keep any part of the equipment that is a framed structure or a tent completely closed and secure while not in use during the period of Hire.
(c) The Hirer should not tamper with the structure or any part of the equipment and in particular not affix or suspend from the equipment any item whatsoever without written consent of the Company.
(d) The Hirer should not use any lighting, heating, cooking or other gas or electrical appliances of any kind without the previous consent in writing of the Company.
(e) The Hirer is responsible for giving notice to or obtaining permits from any authorities who are or may be concerned and must take application where necessary to the Planning Authority, District Surveyor, Police, Fire Brigade and any similar authority or organization. Any costs incurred in delays or modifications in the work arising from the absence or misrepresentation of all such necessary permissions and permits shall be payable to the Company by the Hirer. Where appropriate obtain a license from the Local Authority. Any requirements under the license must be notified to us in writing, at least 28 days prior to erection. Should the Company for any reason be unable to comply with these requirements, then the Contract will become void and the customer advised accordingly.
(f) The hirer will be responsible for any additional costs incurred to the company as a result of any booked equipment not being able to be erected/laid due to incorrect measurements, varying height levels or undisclosed site complications of which the company were not informed.
(g) The hirer will be responsible for any costs incurred by the company due to changes being requested once the marquees build has begun.
(h) The hirer will be responsible for ensuring the heater, if applicable, has its own reliable mains socket to plug in to. No other appliances can be plugged into the same circuit.
(i) The hirer will be responsible for ensuring the heater, if applicable, is not used in conjunction with any rcd sockets or extension leads as it has its own built in and will cause the heater to cut out.
10. LIABILITY TO THIRD PARTIES
The Company will not be responsible for and the Hirer will indemnify the Company against all claims for the injury to persons or loss or damage to property howsoever caused unless it be proved that such injury or damage caused by faulty material or workmanship or negligence on the part of the Company.
11. ERECTION AND DISMANTLING
The Company normally provides labour for the erection and dismantling and the cost thereof is included in the Hire charges. Only in exceptional circumstances and by special arrangement will the Company allow the Hirer to erect and/or dismantle the Company’s property.
12. ATTENDANCE
The Hire charges do not include attendance by the Company’s men except during the actual processes of erecting and dismantling the tent age.
13. FORCE MAJEURE
While every effort will be made by the Company to carry out any order accepted the full performance of it is subject to variation or cancellation by the Company consequent upon Act of God, War, Strikes, Riots, Lockouts or any other disturbances. Fire, Flood, Storm, Gale or Tempest restrictions on the use of Transport, Fuel or Power. Requisitioning Storage of material or transport or labour or any other cause beyond the control of the Company.
14. CONTRACT No verbal representations or arrangements are recognized by the Company. A booking may only be deemed valid once the Hirer is in receipt of a booking confirmation from the Company. The Company will provide a booking confirmation subject to availability and on receipt of a fully completed booking form with a deposit from the Hirer. Should the Company not have availability then the deposit will be returned to the Customer.
14. CONTRACT
No verbal representations or arrangements are recognized by the Company. A booking may only be deemed valid once the Hirer is in receipt of a booking confirmation from the Company. The Company will provide a booking confirmation subject to availability and on receipt of a fully completed booking form with a deposit from the Hirer. Should the Company not have availability then the deposit will be returned to the Customer.
15. CANCELLATION
Should the Hirer wish to terminate the contract or remove any equipment then the following compensation rates will be charged to the Hirer by the Company. 100% of the Hire price for notice within 14 working days prior to the Hire period. 50% of the Hire price for notice between 14 and 30 working days prior to the Hire period. 25% of the Hire price for notice more than 30 working days prior to the Hire period.